In its simplest form, artificial intelligence is intelligence demonstrated by machines as opposed to intelligence demonstrated by humans. In the onset of artificial intelligence technology many were concerned that it would displace jobs and the world would be run by robots. Interestingly enough, the number of businesses using AI services grew 270% from 2015 to 2019 as businesses began to understand the benefits of artificial intelligence and the impact it could have on their organization. Also, since 2013, the number of jobs that use AI has increased by 450%, but this has not led to a mass drop in employment.  Furthermore, in 2021 56% of businesses improved their relationship with artificial intelligence.

In a study conducted by 3Gem on behalf of SnapLogic it was found that employees want more artificial intelligence in their workplace. 81% of respondents surveyed that AI improves their performance at work. Why is this? Employees found that artificial intelligence can complete redundant tasks, such as administration and coordination efforts, that can be time-consuming and decrease productivity. The result? With the use of artificial intelligence employees can now focus on more meaningful work, which in turn increases retention and employee growth in the pursuit of reaching peak productive performance.

According to a recent study, a measly 29% of employees feel engaged in their workplace and are fulfilled by their duties. Artificial intelligence has been used as a resource to increase employee engagement and also help with recruiting efforts. In the face of the “Great Resignation” throughout the pandemic and the increase in job openings, artificial intelligence has helped organizations streamline their recruiting process and give their candidates a positive interview experience. Additionally, data-driven insights through the use of artificial intelligence have provided a platform for employers to better understand their employees interests and desired work environment. These insights have also allowed for employees to understand employees that may be at risk of churn.  The study by 3Gem and SnapLogic also revealed that AI allows employees to achieve a better work/life balance. Businesses can feel more at ease as AI displays trends and gives feedback at the right moment.

Examples of AI Driven Products

A positive on-boarding, growth trajectory, and feedback loop can help businesses increase their employee retention which in turn will help the overall business grow. As discussed, employees are in a search for meaningful work and a workplace that provides them a positive experience. AI can fuel an amazing workplace culture and bring the best out of employees.

For example, companies have utilized AI driven software to provide employees real-time updates and feedback on their training progress. Additionally, software has allowed employees to give feedback which in turn shows trends that can be utilized to improve the software over time. According to a study, it takes up to eight months for a recently on-boarded employee to reach their full productivity and the majority of companies in the study have not extended their on-boarding programs beyond one month. The on-boarding process can be daunting and time-consuming, but AI can automate many of the redundant tasks and give notification when human interaction is needed. Lastly, one survey found that 94% of employees would stay if their employer invested in their long-term learning. But, this can be time consuming and many businesses are running at a million miles per hour (we get it!). Artificial intelligence can collect trends and insights from employees as well as provide recommendations and give feedback on their growth. This has proven to be valuable in leading to employee satisfaction and retention.

Ensuring Successful Adoption of Artificial Intelligence

Interested in adopting artificial intelligence in your organization? It is important to first understand and define your business objectives, as well as articulate the anticipated outcomes and benefits to be achieved using artificial intelligence. Next, evaluate your timeline to successfully deploy the project throughout your organization. Does the timeline align with your initial purpose of deploying the project and ensure success?

Of course, AI is an investment for your business. It is important to analyze capital available for the efforts, as well as budget for near-term and long-term efforts. In addition to assessing your businesses budget it is equally as important to assess your companies technical capabilities and plan training accordingly to ensure sufficient adoption across your organization. Lastly, AI can be deployed at a small scale initially and scale as you seek positive results from initial implementation.

We are excited for what is ahead for artificial intelligence in 2022 and beyond! Codelitt enjoys helping companies create and build new things. If you have a project or idea in mind we’d love to hear from you! Contact us here.